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Quality Assurance & Feedback

Keeping the quality of our programmes is incredibly important to us. The Knowledgebase Licences, Accreditations and Insurance section should give you a good idea of how we plan for and try to execute quality assurance throughout our programmes but feedback and your thoughts and reflections are invaluable.

We would love to hear from you with feedback at any stage of your programme – whether positive or areas that you feel we could improve on. Please let us know if need anything as early as possible – we can often do something about the issue at the time if you let us know and we really want to help. The experience that you have is important to us and we want to continue to improve all aspects of what we do.

All feedback received gets discussed and logged so you can be sure that we take note of your communications.

Get in touch to leave us some feedback: [email protected] or call 01433 651449. Alternatively contact us using the form here:

Get in Touch

If you have not had a positive experience and you do not feel that we have been able to resolve things for you then we’d love to hear from you again in the first instance to see if there is anything further that can be done. If not, please take a look at our Complaints process for next steps.

AE Complaints Process

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Need more information?

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