All instructors working with Adventure Expeditions hold a minimum of the Summer Mountain Leader Award - this is a National Governing Body (NGB) award administrated by Mountain Training. The majority of our instructors hold higher qualifications in practice and all have a depth of experience in the outdoors to draw on.
Adventure Expeditions asks that instructors are members of the appropriate professional body for the qualifications that they hold and all instructors hold 16 hour first aid certificates with an outdoor focus.
Adventure Expeditions is fully insured for all programmes that it runs through insurer Activities Industry Mutual. Our cover includes:
Cover goes far higher than the recommended minimum of £5 million and we hope that this gives you peace of mind.
As our programme elements often require advance booking (instructors, campsites, bunkhouses, equipment logistics), we have in place cancellation time frames for refunds. Full details can be found in our Booking T&Cs when you book. We therefore recommend that all participants take out cancellation and curtailment insurance in case anything unforeseen arises before or during your programme that means you have to withdraw.
All staff and instructors undertake enhanced checks with the Disclosure & Barring Service (DBS checks - formerly Criminal Records Bureau checks) as a cornerstone of our approach to safeguarding and these are repeated every three years. For more information on Adventure Expedition's safeguarding policy and Designated Safeguarding Lead, visit Knowledgebase below.
AALS is part of the Health & Safety Executive (HSE) and licensing ensures that activity providers follow good safety management practices. Our licence includes trekking, climbing and caving. Details of our licence can be confirmed by calling AALS on 02920 775715 or emailing firstname.lastname@example.org. Adventure Expeditions is registered under L14270/R1848.
Recognising the quality of our provision, Adventure Expeditions holds the following:
All members of staff working on the hill or delivering training courses with Adventure Expeditions are asked by us to join the appropriate professional association for the awards that they hold:
Being a member of these associations ensures that instructors continue their professional development and training and keep on top of current issues affecting the outdoor industry. Staying up to date and current in your training is vital in the outdoors.
Joining us for a course or expedition means sharing your data with us - we need information about you in case of emergency or to support any illnesses, injuries or medications that you may be taking. We therefore have a responsibility to look after your data carefully and have spent time ensuring that we are fully compliant with the new General Data Protection Regulations 2018 and Data Protection Act 2018.
Adventure Expeditions is registered with the Information Commissioner's Office (ICO) and appears on the Register of Data Controllers under reference A1023803. Please get in touch if you would like to see a copy of our full Data Protection Policy.
Feedback is important to us - we want to hear about your experience with us so that we can continue to improve all aspects of what we do. All feedback received gets discussed and logged so you can be sure that we take note of what we receive.
Get in touch below to leave us some feedback or visit Knowledgebase for more information on taking your feedback further.